What payment methods are available on x-booster.energy?

We accept payments via reliable and secure providers such as Tpay, PayU, BLIK, Google Pay, Apple Pay and PayPal, through which you can make quick transfers, credit or debit card payments or traditional bank transfers. We guarantee the security of your funds.

What forms of delivery are available?

We offer courier delivery via carriers such as InPost, DHL, DPD, Fedex, Orlen Paczka, as well as UPS (for international shipments). In addition to standard shipping methods, we also enable weekend delivery (InPost Courier Weekend).

What is the turnaround time for orders on the website?

All orders are processed within 1-2 working days from the date they are placed, however we make every effort to ensure that dispatch takes no longer than 24 hours.

What are the shipping costs?

The costs of each delivery method are visible when you place your order, in the shopping basket at the summary stage.

What is the delivery time?

Delivery time depends on the carrier selected and the place of shipment. Approximate delivery time is 1-3 working days.

Is it possible to return an order?

Of course, in accordance with consumer law, you can return the goods intact within 14 days from the date of confirmation of receipt. When making a return, please complete and enclose the returns form, which you will find under returns and complaints.

What personal data is processed when placing an order?

We only process the basic data necessary to process your order. You can obtain full information on the processing of your personal data under Privacy Policy.

Can I track the status of my order?

By all means, you can track your order. In the shipment confirmation message you will find a link that will redirect you to the carrier's website, where you will see the current status of your shipment after entering your tracking number. In addition, if you have any questions, our team is always at your disposal, you can use the chat on the website or write to: [email protected].

Can I change my delivery address after placing an order?

Yes, as long as the parcel has not been posted, so please contact our customer service urgently. You can use the chat on the website or write to: [email protected]

Do you offer customer support in the event of problems with an order?

Yes, our company provides customer support in case of any problems with your order. To do so, please contact our customer service department, you can do so via the chat on the website or by sending a message to: [email protected].

What is X-Booster?

X-Booster energy pouches are a caffeine boost for gamers, drivers and athletes. Energy with caffeine and taurine - without the sugar crash. A power-up in a discreet pouch for every occasion.

What products does X-Booster offer?

X-Booster offers energy pouches in 4 flavours and two power variants: Easy Booster and Pro Booster.

How many caffeine pouches are in the can?

One tin contains 20 caffeine pouches.

Does X-Booster contain nicotine?

X-Booster is a tobacco-free, nicotine-free and sugar-free product.

Do X-Booster energy pouches contain gluten in their composition?

X-Booster energy pouches do not contain gluten in their composition.

Does the x-booster.energy website guarantee the security of my payment data?

The security of our customers' data is our highest priority, which is why we only work with proven partners who apply the highest standards and state-of-the-art security methods.

Can delivery be scheduled for a specific date?

At present, we do not offer the option of scheduling a delivery for a specific date.

Can I pick up my order in person?

Unfortunately, we do not currently offer personal collection.

How does the X-Booster application work?

The X-Booster App challenges you full of good energy, if you meet them you will receive virtual coins that you can exchange for various discounts and rewards. Download the X-Booster App now! 

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